Dr Leonards Reviews

Should of been told item was out of stock as needed it for medical reasons I will now have to find one on a site that has it

They have a horrible website that doesn't work half the time. Products are over priced and customer service is absolutely terrible. Website is down has been down for 2 months so you have to phone in payment which almost impossible. U have to give your information 2 to 3 times before u can finally make the payment. Absolutely ridiculous!

Ordered something on site and not only have I never received it but I have emailed 3 times and they get back with ALL wrong info and calling me by other names! ARE u kidding me! CAN they NOT see the info of where the email came from and the customer number! I am now waiting on phone for like 20 minutes and NOTHING yet! NEVER AGAIN!

Normally when you request a return label from any company, It do not take them over a week to get it to you. I requested a return label and was told on 5 seperate occasion that I would get my return label within 24 hrs. It has been over a week and I still do not ahve my return label. Two representatives stated that they were sending it through the mail and the other three stated that they were sending the label through the email system. It do not take this long to make a simple transaction. Terrible... if there was a 0 star, that is what they would get.

Order placed for instock item on 5/26. Label created on 5/27. USPS tracking Indicates the package has not been delivered for shipment to McDonough Ga which is 15 miles from my home while the offshore very incoherent customer service days is been shipped and to expect it in 7-10 days. The noise behind the offshore agent was so loud that she has to ask me three times for the order number after I provided it very slowly. Worst customer service in 2 years. Would have purchased it on Amazon if it was listed.

Last time ever with Dr Leonard's. I give the conpany a zero out of 5 rating

THIS COMPANY DEALS IN FALSE ADVERTISING. THEY LIST ITEMS ON DIRT CHEAP SALES IN CATALOGS THAT ARE NOT EVEN CLOSE TO THE ACTUAL PRICES ON THERE WEB SITE. THEN WHEN U CALL CUSTOMER SRVCE THEY TELL U THEY CANT ADJUST THE PRICES, DONT DO BUSINESS WITH BUSINESSES THAT BLATANTLY FALSELY ADVERTISE IT IS FEDERALLY UNLAWFUL!!

Auto enrolled in perks program without authorization. No online access to cancel. Beware when you place an order.

I ordered a pair of Arctic shoes for my grandson. I received them very fast. My grandson LOVES them. They are extremely comfortable and very warm. One of the most comfortable winter shoes he has ever had. 5+stars in my opinion.
I also ordered a trapper hat for my grandson. My grandson loves it because it is lightweight compared to the really bulky ones he has had in the past. It's thinner than others but for him, that's a plus.
I purchased a pillow/with throw set. Very good quality. Very soft and comfortable.
I purchased a chess set. Outstanding quality and great price.
I can't say enough good things about the items I purchased. I am very happy with my purchases. I will definitely continue shopping with Dr. Leonard's.

I ordered a product and they keep billing my card every month them... I can't use my card anymore... make it stop.

Returned sandals that did not fit. Refunded half of what i spent. No full refund as stated. Spent 36.15 refunded 17.17 minus charge. So no full refund. Will not be ordering again from this store!